"service design tools" - Selaus asiasanan mukaan Pro gradut

    • Service Design in the Public Sector: Role, Challenge and Good Practice 

      Vuontisjärvi, Hanna-Riina (Lapin yliopisto, 2015)
      This master’s thesis examines the connection between service design and public sector: my interest is to observe and study the role of service design in the public service development globally and nationally and also to ...