"user-centeredness" - Selaus asiasanan mukaan Pro gradu -tutkielmat
Viitteet 1-2 / 2
-
Optimizing user engagement in robo-advisory services : an analysis of service design strategies
(Lapin yliopisto, 2024)The extensive development of Robo-advisors, AI-driven financial management, and personalized financial advice delivered to users via an application has vastly changed how individuals interact with the financial sector. As ... -
Towards user-and customer-centricity : service design maturity and user experience capability in organizational transformation
(Lapin yliopisto, 2024)This thesis investigates the service design maturity and User Experience (UX) capability within a large multinational manufacturing corporation, aiming to assess the current state and identify solutions to the challenges ...